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Waterloo Identity and Access Management (WatIAM) credentials are required to authenticate to the wireless network. Students, staff, and faculty with a WatIAM account will have access to the eduroam network.

On this page

Eduroam Connection Guides

If your device is not listed above, please try configuring your device with the following settings: 

  • Network SSID: eduroam
  • Network authentication method: WPA2 Enterprise
  • Data encryption method: AES
  • Authentication method: Protected EAP (PEAP)
  • Inner authentication (or Phase 2 Authentication): MSCHAPv2
  • CA Certificate: GlobalSignRootCA - R3

  • Username:
  • Password: Your WatIAM password

Connect using the eduroam Configuration Assistant Tool

The eduroam Configuration Assistant Tool can be used to configure eduroam on most computers (e.g. Windows, MacOS, Linux). 

  1. Download the eduroam configuration assistant tool from: Click the button at the bottom of the page. 

  2. In the pop-up window, select 'University of Waterloo' as your organization. 

  3. You will be redirected to the page shown below. Click the 'Download your eduroam installer' button to download the tool.

  4. In the 'Enter your username' pop-up window, click Continue. Your download will start automatically. 
  5. Click on the downloaded installer to run the installation. Follow the installation prompts and enter your WatIAM credentials. Once you have entered your credentials, you should be able to connect to eduroam. 

    Password: enter your UW login password

Eduroam Troubleshooting Guides

Additional Resources

Need Help?

Contact the IST Service Desk at  or 519-888-4567 ext. 44357.