**The IST Knowledge Base has moved to https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/. Content in this space will no longer be updated.**

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  1. Download the Cisco AnyConnect app from the App Store.


  2. To add a VPN connection you can click on the second row that says “Connections”


  3. Input  cn-vpn.uwaterloo.ca  for server address then hit save.


  4. Select Allow when a pop up asks if you would like to add VPN configurations.


  5. You will then be prompted to put in your phone passcode


  6. You will be re-directed to the screen below. To connect to the VPN you need to switch the AnyConnect VPN section on (move it to the right).


  7. A window will pop up. Enter your WatIAM credentials


  8. Two-factor authentication (2FA) will be required in order to connect to the VPN starting November 3, 2020. In the 'Second Password' field, enter one of the following.

    Read more about the upcoming 2FA changes. 

    1. For Duo Mobile push: enter 'push'
    2. For Duo hardware token or Duo app: enter your 6-digit code
    3. For Duo Bypass code: enter your bypass code
    4. For Yubikey: enter the code generated by touching the Yubikey
  9. It should now be connected and the screen should look like this:


Need Help?

Contact the IST Service Desk at  helpdesk@uwaterloo.ca  or 519-888-4567 ext. 44357.