Skip to end of metadata
Go to start of metadata

Certain devices are unable to automatically search for, and add Office 365 email accounts. If you are running into issues adding your account to a device, the following settings can be used: 

  • Account type: Exchange
  • Email address: username@eduuwaterloo.onmicrosoft.ca, where 'username' is your unique ID
  • User name: 'username'@eduuwaterloo.onmicrosoft.ca, where 'username' is your unique ID
  • Domain: eduuwaterloo.onmicrosoft.ca
  • Server: outlook.office365.com
  • Port: 443

If you are still experiencing issues, please feel free to contact one of our IST Service Desks

Need Help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.